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We are providing stringent physical security to Our Data center servers, We are following the latest practices which include traditionally equipped locked doors, biometric scans, video surveillance, and access cards. Our Security professionals implement these measures using strong solutions.
At Server Colocation, we protect from various threats which include, but not limited to:
Our well-trained experts at the Colocation data center are proficient enough to implement the right physical security 24/7. We create major security that help us demonstrate all the above-mentioned risks and reduce the possibility of different harmful impacts on All IT assets and servers.
In order to reduce all the threats, we have empowered our IT administrators in the colocation center who create different advance physical security plans to provide access to servers to authorized personnel only. This rigid and efficient approach would simply limit the nature of access available to all the users who offer a great level of control to the administrators.
Besides different tampering issues and physical threats, a proper security solution would also include the great protection of your IT assets and valuable servers from all types of accidental damages and spillage. We have also incorporated a rack-based server environment that involves the use of a 'crash cart' to solve all types of minor and major problems.
Such as a helpful cart holding the keyboard, mouse and video display. In case if your server crashes, our professional experts and technicians will carefully identify the faults in your server, plug in the crash cart and then take the charge of local control of a server.
With our data center colocation services, we are responsible to provide the best, comfortable and secure environment where you can trust the security of your system. If you are not choosing a reliable server environment, you may experience some major support costs that will arise from reduced productivity; and high risks of Data Loses.
Our colocation server hosting experts have been facing the highest growth in an amazingly controlled infrastructure. Our access will only be restricted to registered users. Our data centers get an increase in size and present at different geographic locations in the UK. If you are an authorized user, you will enter & exit using some special access cards and through biometric scanning. We have been using video surveillance cameras as well which are helping us in monitoring activities in different parts of the data center.
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Our servers are located in our own data center which is located in Derby, United Kingdom.
Our data center is located next to Mansfield Road, Derby, UK. We are very accessible.
Our address is: Suite 18, Parker House, Mansfield Road, Derby, DE21 4SZ
Tour of our data center facilities is reserved for customers who are looking for colocation services with Data center plus.
If you would like to visit the data center, we must receive at least 24 hours notice.
You will also require to bring a form of ID in the form of a passport or driving license. We cannot allow anyone into the data center failing these requirements.
If you would like to place an order please contact us directly.
You can contact our sales team directly on 0808 169 7866 or emailing email@example.com.
If you are an existing customer, log in to the site and simply check out after selecting your new service and proceed to payment options. The details of your new service will be added to your account portal.
If you are placing an order that is an upgrade to your existing one, get in touch with your account manager or raise a support ticket at firstname.lastname@example.org.
Follow these steps in case of any server issue: Firstly, get yourself a support ticket. For this, please navigate to our support page and enter all the relevant information. Our support team will generate a ticket for you. Otherwise, send your complaint and relevant information at email@example.comIn case, you think the issue is critical and time-sensitive call us immediately at +44 133-230-0935 and simply choose the complaint number. Our SLA response of time is only 30 minutes of each ticket
With remote hand services, you can rapidly respond to disasters.
Our remote hand's services cover different tasks, including:
– Rebooting server
– Connecting and disconnecting cables
– Check and report on indicators
– Checking and relying on diagnostic data back to the clients
In case you need other services such as software installation, we will also serve them to you as an additional service. You may require to pay extra amount for that service. For more information, contact our help centre.
Support for hardware failure is 24/7/365 on our Managed Servers.
Most failed hardware components can be replaced within 1 hour (during office hours and subject to parts being in stock.
Office Hours: 08:30 – 18:00
Emergency support work
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©2005-2021 Server Colocation UK
Suite 18, Parker House, Mansfield Road, Derby, DE21 4SZ
Company No. 5550243
Prices Ex. VAT at 20%, No. 895586941