Best Practices of Colocation Data Center Security

In today's digital landscape, safeguarding data is a top priority for businesses of all sizes. As organizations increasingly turn to colocation ser...

Best Cost Reduction Strategies for Enterprise IT

Developing a range of IT cost-reduction solutions has become crucial for modern organizations, particularly in unpredictable economic times. IT arc...

Tips for Optimizing Your Server Colocation Pricing in 2024

Pricing for server colocation must be optimized if companies want to maximize their IT budget without sacrificing dependability and good performanc...

How to Ensure Observability in Your Multicloud Environment

Managing apps across various platforms has grown more difficult as multi-cloud solutions have gained popularity and companies use more cloud provid...

Virtual Data Center: Advantages and Its Impact on a Cloud Networking

Virtualization is the process of erecting a conceptual barrier between a software application and the related hardware resources. Virtual data stor...

How to Sync Server Time in Centos & Almalinux

Precise time synchronization is crucial for servers because it guarantees that logs, services, and apps run concurrently. Notable Linux distributio...

Data Center Environmental Monitoring

Businesses that must continuously process and access data must have data centers. To ensure that everything functions properly, it is imperative to...

What is Colocation Rack Space? A Detailed Guide 2024

Today's digital businesses primarily rely on secure networking, data processing, and storage. However, internal data center operations and maintena...

Everything You Need to Know About Colocation Hosting

Colocation" is a term you probably use if you work in web hosting. Many IT companies use this service to set up computing resources.  Colocation is...

Understanding the Basics of Colocation and Rack Space Solutions

Modern business operations, especially those that rely heavily on data and online services, require colocation and rack space solutions. Colocation...

Data Center Tiers: What Are They & Why Do They Matter?

When choosing a location for your data hosting, data center tiers are crucial factors to consider. The tier rating indicates the reliability and pe...

How Data Center Redundancy Can Help Your Business?

In data centers, electricity powers nearly everything. Thousands or even millions of dollars might be lost every hour due to a malfunctioning piece...

Colocation FAQs

About Server Colocation UK

Our servers are located in our own data center which is located in Derby, United Kingdom.
The data center is fully owned and managed by Data center plus, giving us the flexibility to work with our customers requirements and provide unrivaled levels of support.

Our data center is located next to Mansfield Road, Derby, UK. We are very accessible.
Our address is: Suite 18, Parker House, Mansfield Road, Derby, DE21 4SZ

Tour of our data center facilities is reserved for customers who are looking for colocation services with Data center plus.
If you would like to visit the data center, we must receive at least 24 hours notice.
You will also require to bring a form of ID in the form of a passport or driving license. We cannot allow anyone into the data center failing these requirements.

If you would like to place an order please contact us directly.
You can contact our sales team directly on 0808 169 7866 or emailing info@servercolocation.uk.
If you are an existing customer, log in to the site and simply check out after selecting your new service and proceed to payment options. The details of your new service will be added to your account portal.
If you are placing an order that is an upgrade to your existing one, get in touch with your account manager or raise a support ticket at info@servercolocation.uk.

Support

If you are experiencing issues with your server, we recommend that the first you do is to raise a support ticket with our support team.
This can be done by sending an email to info@servercolocation.uk.
Alternatively, if the matter is time sensitive, feel free to give us a call on 0808 169 7866 and select the option for Support.
We have a 30 minute SLA response time to any ticket raised.

Remote hands cover requests made within office hours.
Our Remote Hands service covers assistance with the following items:
– Server reboots
– CDROM connect/disconnect
– Cable checks and moving network cables.
– Checking/relaying diagnostics information back to the customer.
If you require services outside of the above (for example, installation of software), we can provide this as part of our Additional Services, which is chargeable. Please contact your account manager or our helpdesk for further information.

Support for hardware failure is 24/7/365 on our Managed Servers.
Most failed hardware components can be replaced within 1 hour (during office hours and subject to parts being in stock.
Office Hours: 08:30 – 18:00

Emergency support work