Top Considerations When Selecting a Colocation Provider

A quick online search will reveal the several colocation providers accessible. But where do you go from here? How do you pick a colocation service provider? It all starts with you determining what colocation criteria your company requires.

When a large healthcare firm chooses a colocation provider, their requirements may differ from those of a smaller SaaS provider. While healthcare and financial institutions will be concerned with compliance and security, a SaaS provider may be concerned with redundancy, uptime, and cloud alternatives. Before narrowing down the pool of colocation providers, each organization should sketch out its priorities.

In this blog, we will look at some of the most important variables to consider while evaluating colocation providers and their facilities. We've stated it previously and will reiterate it. Data center facilities, like colocation providers, do not come in a one-size-fits-all package.

Top Considerations When Selecting a Colocation Provider

  • Location and Accessibility

The actual location of the colocation site is one of the most important variables to consider. Choosing a service near your company's headquarters may result in lower latency and faster data access. Consider the data center's transit accessibility as well, as this can affect equipment maintenance and personnel visits.

  • Reliability and Uptime Guarantee

The dependability of a colocation supplier is critical. Downtime can cause considerable financial losses as well as reputational harm to your firm. Look for providers who offer high uptime guarantees, which are sometimes stated as a percentage of annual uptime. A dependable colocation center should include redundant power sources, backup generators, and several internet connections to assure continuous operation.

  • Security Measures

Data security is critical when essential corporate information is held in a colocation facility. Examine the provider's physical security measures, such as surveillance cameras, access control systems, and biometric authentication. Inquire about their network security protocols as well, such as firewalls, DDoS protection, and intrusion detection systems.

  • Scalability and Flexibility

As your company expands, so will its data requirements. Ascertain that the colocation supplier can support your future growth requirements. A nimble supplier should provide many rack space configurations, power configurations, and the ability to swiftly add or remove resources as needed.

  • Connectivity Options

Strong and stable connectivity is necessary for successful operations. To provide diverse connection options, a trustworthy colocation provider should collaborate with a diverse collection of network providers and peering partners. Consider the provider's network density and capabilities to connect to major cloud providers with low latency, if required.

  • Power and Cooling Infrastructure

Power and cooling are critical to the operation of data centers. Check to see if the colocation site has redundant power sources, backup generators, and a strong cooling system to avoid overheating. Insufficient electricity and cooling can cause equipment breakdowns and service interruptions.

  • Customer Support and Service Level Agreements (SLAs)

In the event of a problem or an emergency, effective customer service is critical. Examine the provider's customer service offers, response times, and service level agreements (SLAs) to see how they manage incidents and ensure a fast resolution.

  • Compliance and Certifications

Compliance with industry standards and certifications shows a colocation provider's dedication to quality and security. Seek out facilities that follow international standards like ISO 27001 (information security) and SSAE 18 (SOC 1 and SOC 2). Additional certifications, such as HIPAA (healthcare) or PCI DSS (payment card sector), may be required depending on your industry.

You May Also Like To Read: Why Colocation Customers Need Neutral Data Center Marketplaces

Conclusion

Choosing the best colocation provider is a vital decision that necessitates careful consideration of numerous criteria. You may make an informed decision that corresponds with your business goals by examining variables such as location, reliability, security, scalability, connection, power and cooling infrastructure, customer support, and compliance. Before making a final decision, undertake thorough research, visit the data center if possible, and get references from existing clients to gain a comprehensive understanding of the colocation provider's capabilities. This ensures that your data and apps are secure, helping your company to prosper in today's digital age.

Consider Server colocation uk to be your Next Colocation Provider

Customers seek Server Colocation uk to reduce the risk of non-compliance, scale security, predictability, and cost-effectiveness. Server Colocation uk provides organizations with a huge team of skilled engineers, allowing them to focus their resources on agility and differentiation. Do you want to know how your current supplier compares? Our security specialists will perform a free security assessment to check how you match to the most recent compliance and security standards. There is no risk and no obligation. Contact us today for a free security evaluation.

Colocation FAQs

About Server Colocation UK

Our servers are located in our own data center which is located in Derby, United Kingdom.
The data center is fully owned and managed by Data center plus, giving us the flexibility to work with our customers requirements and provide unrivaled levels of support.

Our data center is located next to Mansfield Road, Derby, UK. We are very accessible.
Our address is: Suite 18, Parker House, Mansfield Road, Derby, DE21 4SZ

Tour of our data center facilities is reserved for customers who are looking for colocation services with Data center plus.
If you would like to visit the data center, we must receive at least 24 hours notice.
You will also require to bring a form of ID in the form of a passport or driving license. We cannot allow anyone into the data center failing these requirements.

If you would like to place an order please contact us directly.
You can contact our sales team directly on 0808 169 7866 or emailing info@servercolocation.uk.
If you are an existing customer, log in to the site and simply check out after selecting your new service and proceed to payment options. The details of your new service will be added to your account portal.
If you are placing an order that is an upgrade to your existing one, get in touch with your account manager or raise a support ticket at info@servercolocation.uk.

Support

If you are experiencing issues with your server, we recommend that the first you do is to raise a support ticket with our support team.
This can be done by sending an email to info@servercolocation.uk.
Alternatively, if the matter is time sensitive, feel free to give us a call on 0808 169 7866 and select the option for Support.
We have a 30 minute SLA response time to any ticket raised.

Remote hands cover requests made within office hours.
Our Remote Hands service covers assistance with the following items:
– Server reboots
– CDROM connect/disconnect
– Cable checks and moving network cables.
– Checking/relaying diagnostics information back to the customer.
If you require services outside of the above (for example, installation of software), we can provide this as part of our Additional Services, which is chargeable. Please contact your account manager or our helpdesk for further information.

Support for hardware failure is 24/7/365 on our Managed Servers.
Most failed hardware components can be replaced within 1 hour (during office hours and subject to parts being in stock.
Office Hours: 08:30 – 18:00

Emergency support work