How Colocation Data Centers Help Improve Website Uptime and Availability

In today's digital world, website uptime and availability are critical factors determining business success. Customers and revenue can be lost if a website is frequently unavailable or takes too long to load. This is where colocation data centers come in, providing a safe and reliable environment for hosting servers and network equipment. This article will examine how colocation data centers can help improve website uptime and availability.

What are Uptime and Availability 

Uptime is a metric for system reliability that is typically expressed as a percentage of the time the computer, server, or system has been operational or is ready for use. However, availability is the likelihood that a system will function as expected during a mission period.

How Colocation Data Centers Help Improve Website Uptime and Availability

Maximizing uptime and availability is vital if you run a data center. Some businesses can halt quickly if their websites, email systems, or databases fail. Long-term downtime can result in significant productivity and sales losses. Fortunately, there are several effective methods for maintaining data center availability.


Data centers can maximize uptime by having backup servers and network devices that can perform critical tasks when the primary units fail. Employees should also have easy access to commonly used replacement parts. When a server fails, there is no time to order and await the arrival of a component. Maintenance, cleaning, and inspections are also necessary.

Reliable Power Supply 

Colocation data centers have redundant power supplies, which means they have backup generators and uninterruptible power supplies (UPS) to keep servers and equipment running even if the power goes out. This ensures that the website is always available to users, with no interruptions or downtime.

High-Speed Internet Connectivity

colocation data centers are typically located in areas with high-speed internet access, businesses can benefit from faster data transfer speeds and lower latency. This can aid in the improvement of website performance and speed, resulting in a better user experience.

Robust Security Measures

Advanced security measures such as access controls, surveillance cameras, and biometric authentication systems, are installed in colocation data centers. This protects the servers and equipment from unauthorized access and potential security threats like hacking and data breaches. Businesses can ensure that their website remains online and accessible to users by keeping their servers and equipment secure.


Human error accounts for 60-70% of all data center outages. Fortunately, much of what is required to keep systems running and available these days can be done in a light-out environment. Patch deployment, updates, and other software tasks can now be automated.

Data center design advances, such as open channel busbar, necessitate fewer people in the white space, lowering the possibility of human error.

Professional Technical Support

Colocation data centers give businesses access to professional technical support, which can help them resolve server and equipment issues quickly. This can help to reduce downtime and ensure that the website remains accessible to users.

Disaster Recovery and Business Continuity

Disaster recovery and business continuity plans are typically in place at colocation data centers, which means that they have backup systems and procedures in place to ensure that operations can continue even in the event of a disaster or outage. This helps to ensure that the website remains online and accessible to users even when unexpected disruptions occur.


Many different factors could potentially cause some downtime, but many data centers can still provide more than 99% uptime even with these factors. Most data centers claim 100% of uptime, but looking closely at the fine print, this doesn't usually take into consideration any routine maintenance or "planned downtime". The dependability of modern data centers is demonstrated by data center uptime standards. Over 99% uptime is impressive across all data center tiers.

Understanding data center uptime standards is critical, but it isn't the only thing to think about when looking for a data center. One of the most important characteristics to look for in a data center provider is one who can assist you and your business is growing. Because, after all, "It's All About Connections," having a good relationship with your data center provider is critical.

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Colocation FAQs

About Server Colocation UK

Our servers are located in our own data center which is located in Derby, United Kingdom.
The data center is fully owned and managed by Data center plus, giving us the flexibility to work with our customers requirements and provide unrivaled levels of support.

Our data center is located next to Mansfield Road, Derby, UK. We are very accessible.
Our address is: Suite 18, Parker House, Mansfield Road, Derby, DE21 4SZ

Tour of our data center facilities is reserved for customers who are looking for colocation services with Data center plus.
If you would like to visit the data center, we must receive at least 24 hours notice.
You will also require to bring a form of ID in the form of a passport or driving license. We cannot allow anyone into the data center failing these requirements.

If you would like to place an order please contact us directly.
You can contact our sales team directly on 0808 169 7866 or emailing
If you are an existing customer, log in to the site and simply check out after selecting your new service and proceed to payment options. The details of your new service will be added to your account portal.
If you are placing an order that is an upgrade to your existing one, get in touch with your account manager or raise a support ticket at


If you are experiencing issues with your server, we recommend that the first you do is to raise a support ticket with our support team.
This can be done by sending an email to
Alternatively, if the matter is time sensitive, feel free to give us a call on 0808 169 7866 and select the option for Support.
We have a 30 minute SLA response time to any ticket raised.

Remote hands cover requests made within office hours.
Our Remote Hands service covers assistance with the following items:
– Server reboots
– CDROM connect/disconnect
– Cable checks and moving network cables.
– Checking/relaying diagnostics information back to the customer.
If you require services outside of the above (for example, installation of software), we can provide this as part of our Additional Services, which is chargeable. Please contact your account manager or our helpdesk for further information.

Support for hardware failure is 24/7/365 on our Managed Servers.
Most failed hardware components can be replaced within 1 hour (during office hours and subject to parts being in stock.
Office Hours: 08:30 – 18:00

Emergency support work