Success Stories

Don’t just take our word for it

Find out how we’ve earned our place as one of the UK's leading data centre operators.

Catchpoint

Specialist multi-site colocation

Operating the worlds foremost end-user monitoring platform, Catchpoint Systems should require no real introduction to those in the business. They provide synthetic monitoring services to world-leading organisations across the globe.

Their clients include Google, Ask, Verizon, Comcast and Trip Advisor to name but a few.

ARTICLE COMING SOON

Krystal

Multi-site colocation and connectivity

As one of the UK's largest hosting service providers, Krystal are really pushing the envelope when it comes to pioneering virtualisation platforms, providing their 30,000+ strong roster of customers with world-leading services around the clock.

Krystal also make use of our dark fibre services, diversely connecting multiple sites with a 100Gbps+ ring.

ARTICLE COMING SOON

EveryCity

Multi-rack colocation

Established in 2006, EveryCity have been at the very forefront of the hosting services industry for well over a decade. Their service set is truly bespoke, offering best-in-class managed cloud hosting services to the likes of Secret Escapes, Audio Boom and SoundCloud.

EveryCity are able to leverage our Layer 1 capabilities, with diverse waves to Telehouse North.

ARTICLE COMING SOON

DADI

Global infrastructure partnership

Blockchain technology works best when it's paired with technology that makes full and proper use of its inherent capabilities and advantages - DADI do just that, providing blockchain-powered decentralised hosting services for a range of major international brands.

The core of their network and distribution platform is delivered by Netwise in 34 global locations.

ARTICLE COMING SOON

WSP

Specialist hosting

No matter where you live, you are never far from a ground-breaking WSP project in the UK. Our data centre is just a short throw from The Shard, one of WSP UK's most notable projects.

With 35,000 employees around the world, WSP rely on us for their specialist IUCLID hosting services, enabling this $3 billion organisation to easily meet its strict REACH/OECD/HPV/EU regulation commitments.

ARTICLE COMING SOON
The team at Netwise have been instrumental in delivering our mission-critical hosted IUCLID environment, something that we rely on every day. They keep this service running for us around the clock, allowing us to focus entirely on our core business functions.
S. Bounds, WSP
700+

Active client services

50Gbps

Current transit capacity

100%

Uptime record

Colocation FAQs

About Server Colocation UK

Our servers are located in our own data center which is located in Derby, United Kingdom.
The data center is fully owned and managed by Data center plus, giving us the flexibility to work with our customers requirements and provide unrivaled levels of support.

Our data center is located next to Mansfield Road, Derby, UK. We are very accessible.
Our address is: Suite 18, Parker House, Mansfield Road, Derby, DE21 4SZ

Tour of our data center facilities is reserved for customers who are looking for colocation services with Data center plus.
If you would like to visit the data center, we must receive at least 24 hours notice.
You will also require to bring a form of ID in the form of a passport or driving license. We cannot allow anyone into the data center failing these requirements.

If you would like to place an order please contact us directly.
You can contact our sales team directly on 0808 169 7866 or emailing info@servercolocation.uk.
If you are an existing customer, log in to the site and simply check out after selecting your new service and proceed to payment options. The details of your new service will be added to your account portal.
If you are placing an order that is an upgrade to your existing one, get in touch with your account manager or raise a support ticket at info@servercolocation.uk.

Support

If you are experiencing issues with your server, we recommend that the first you do is to raise a support ticket with our support team.
This can be done by sending an email to info@servercolocation.uk.
Alternatively, if the matter is time sensitive, feel free to give us a call on 0808 169 7866 and select the option for Support.
We have a 30 minute SLA response time to any ticket raised.

Remote hands cover requests made within office hours.
Our Remote Hands service covers assistance with the following items:
– Server reboots
– CDROM connect/disconnect
– Cable checks and moving network cables.
– Checking/relaying diagnostics information back to the customer.
If you require services outside of the above (for example, installation of software), we can provide this as part of our Additional Services, which is chargeable. Please contact your account manager or our helpdesk for further information.

Support for hardware failure is 24/7/365 on our Managed Servers.
Most failed hardware components can be replaced within 1 hour (during office hours and subject to parts being in stock.
Office Hours: 08:30 – 18:00

Emergency support work