Success Stories

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Don’t just take our word for it

Find out how we’ve earned our place as one of the UK's leading data centre operators.

Catchpoint

Specialist multi-site colocation

Operating the worlds foremost end-user monitoring platform, Catchpoint Systems should require no real introduction to those in the business. They provide synthetic monitoring services to world-leading organisations across the globe.

Their clients include Google, Ask, Verizon, Comcast and Trip Advisor to name but a few.

ARTICLE COMING SOON

Krystal

Multi-site colocation and connectivity

As one of the UK's largest hosting service providers, Krystal are really pushing the envelope when it comes to pioneering virtualisation platforms, providing their 30,000+ strong roster of customers with world-leading services around the clock.

Krystal also make use of our dark fibre services, diversely connecting multiple sites with a 100Gbps+ ring.

ARTICLE COMING SOON

EveryCity

Multi-rack colocation

Established in 2006, EveryCity have been at the very forefront of the hosting services industry for well over a decade. Their service set is truly bespoke, offering best-in-class managed cloud hosting services to the likes of Secret Escapes, Audio Boom and SoundCloud.

EveryCity are able to leverage our Layer 1 capabilities, with diverse waves to Telehouse North.

ARTICLE COMING SOON

DADI

Global infrastructure partnership

Blockchain technology works best when it's paired with technology that makes full and proper use of its inherent capabilities and advantages - DADI do just that, providing blockchain-powered decentralised hosting services for a range of major international brands.

The core of their network and distribution platform is delivered by Netwise in 34 global locations.

ARTICLE COMING SOON

WSP

Specialist hosting

No matter where you live, you are never far from a ground-breaking WSP project in the UK. Our data centre is just a short throw from The Shard, one of WSP UK's most notable projects.

With 35,000 employees around the world, WSP rely on us for their specialist IUCLID hosting services, enabling this $3 billion organisation to easily meet its strict REACH/OECD/HPV/EU regulation commitments.

ARTICLE COMING SOON
“
The team at Netwise have been instrumental in delivering our mission-critical hosted IUCLID environment, something that we rely on every day. They keep this service running for us around the clock, allowing us to focus entirely on our core business functions.
S. Bounds, WSP
700+

Active client services

50Gbps

Current transit capacity

100%

Uptime record

Colocation FAQs

About Server Colocation UK

Our servers are located in our own data center which is located in Derby, United Kingdom.

Our data center is located next to Mansfield Road, Derby, UK. We are very accessible.
Our address is: Suite 18, Parker House, Mansfield Road, Derby, DE21 4SZ

Tour of our data center facilities is reserved for customers who are looking for colocation services with Data center plus.
If you would like to visit the data center, we must receive at least 24 hours notice.
You will also require to bring a form of ID in the form of a passport or driving license. We cannot allow anyone into the data center failing these requirements.

If you would like to place an order please contact us directly.
You can contact our sales team directly on 0808 169 7866 or emailing info@servercolocation.uk.
If you are an existing customer, log in to the site and simply check out after selecting your new service and proceed to payment options. The details of your new service will be added to your account portal.
If you are placing an order that is an upgrade to your existing one, get in touch with your account manager or raise a support ticket at info@servercolocation.uk.

Support

Follow these steps in case of any server issue: Firstly, get yourself a support ticket. For this, please navigate to our support page and enter all the relevant information. Our support team will generate a ticket for you. Otherwise, send your complaint and relevant information at info@servercolocation.ukIn case, you think the issue is critical and time-sensitive call us immediately at +44 133-230-0935 and simply choose the complaint number. Our SLA response of time is only 30 minutes of each ticket

With remote hand services, you can rapidly respond to disasters.
Our remote hand's services cover different tasks, including:
– Rebooting server
– Connecting and disconnecting cables
– Check and report on indicators
– Checking and relying on diagnostic data back to the clients
In case you need other services such as software installation, we will also serve them to you as an additional service. You may require to pay extra amount for that service. For more information, contact our help centre.

Support for hardware failure is 24/7/365 on our Managed Servers.
Most failed hardware components can be replaced within 1 hour (during office hours and subject to parts being in stock.
Office Hours: 08:30 – 18:00

Emergency support work

More Faqs